THIS SITE IS A DIVISION OF THE WINDY HILL CANDLE FACTORY.

VISIT US AT WWW.4GREATCANDLES.COM

PURCHASES WILL BE BILLED BY WINDY HILL FARMS ON YOUR CARD

IT IS THE NATURE OF THE CANDY INDUSTRY UNFORTUNATELY, TO NOT COMPLETELY FILL OUR ORDERS

OUT OF STOCKS ARE COMMON

WE RESERVE THE RIGHT TO MAKE SUBSTITUTIONS ON YOUR ORDER IF NECESSARY. PLEASE TELL US "NO SUBS" IN THE COMMENTS SECTION DURING CHECK OUT IF THIS IS NOT OK

BRANDS MAY VARY FROM PHOTOS AS WE STRIVE TO GET YOU THE BEST DEAL ON CANDY.

WE WILL NEVER BUY A LOWER QUALITY PRODUCT JUST TO LOWER THE PRICE

CLICK ON ANY PHOTO ON THIS SITE TO ENLARGE

ITEMS SOLD ARE SINGLES UNLESS OTHERWISE STATED IN ITEM DESCRIPTION

Our contact information

By standard mail:
Windy Hill
5201 Route 79
Port Crane, NY 13833

WE DO NOT ACCEPT PHONE ORDERS - ALL ORDERS MUST BE PLACED ONLINE

By email: WINDYHILLCANDLES@AOL.COM
WINDYHILLCANDLES@AOL.COM

Shipping Information:

CLICK ON 'SHIPPING' BUTTON AT LEFT

DON'T BE MISLED BY SITES OFFERING "FREE SHIPPING" AT WHOLESALE PRICES!

COMPARE OUR WHOLESALE PRICE WITH THEIRS AND YOU WILL BE SHOCKED AT HOW MUCH THAT "FREE SHIPPING" ACTUALLY COSTS!!

ALL ORDERS UNDER $10 (NOT INCLUDING SHIPPING) WILL HAVE A $2.99 FEE ADDED TO THE ONLINE INVOICE

Refund, Returns and Cancellation Policies:

LOCAL HEALTH DEPARTMENT LAWS DO NOT ALLOW THE RETURN OF OPENED FOOD PRODUCTS

UNOPENED PRODUCT MAY BE RETURNED BY UPS ONLY AND IS SUBJECT TO A 15% RESTOCKING CHARGE (ANY SHIPPING FEES ARE CUSTOMERS RESPONSIBILITY) $5 minimum fee applies

ALL RETURNS MUST BE IN 100% SELLABLE CONDITION OR WILL BE RETURNED BACK TO CUSTOMER AT THEIR EXPENSE (IF YOU RECEIVE DAMAGED GOODS EMAIL US - DO NOT RETURN IT OR REFUSE IT AS WE SHIP INSURED AND WILL TAKE CARE OF IT FOR YOU. ALL DAMAGED GOODS AND ALL PACKAGING MUST BE SAVED OR WE CANNOT FILE A DAMAGE CLAIM)

RETURNS MUST BE MADE WITHIN 30 DAYS OF RECEIPT OF GOODS

WE CANNOT ISSUE CREDIT FOR MELTED CHOCOLATES, PLEASE ORDER COOLER SERVICE AT LEFT TO PROTECT YOUR ORDER FROM HOT WEATHER

BROKEN CANDY - WE DO NOT ISSUE CREDIT OF ANY KIND FOR BROKEN CANDY! CANDY IS USUALLY BROKEN WHEN EATEN AND IS STILL ENJOYABLE. WE WILL NEVER SHIP ANY CANDY THAT WE CAN SEE IS BROKEN WHEN BEING PACKED.

WRONG ADDRESS OR INCOMPLETE ADDRESS GIVEN BY CUSTOMER WILL BE CHARGED BACK A FEE OF $8 PER BOX

ALL ORDERS REFUSED BY CUSTOMER WILL BE REFUNDED LESS S/H BOTH WAYS AND THE RESTOCKING CHARGE WILL APPLY

ORDERS MAY NOT BE CANCELED ONCE WE PROCESS IT

INTERNATIONAL ORDERS

WE NOW ACCEPT INTERNATIONAL ORDERS. WE SHIP ONLY BY UPS. CUSTOMER IS RESPONSIBLE FOR ALL TAXES, DUTIES, TARIFFS ETC ON ALL ORDERS

WE WILL PACK ALL IEMS VERY CAREFULLY FOR THEIR TRIP TO YOU BUT CANNOT ACCEPT ANY RESPONSIBLITY FOR ANY DAMAGE OR LOSS OF INTERNATIONAL ORDERS. WE WILL INSURE THE ITEMS FOR THEIR FULL VALUE. THE CUSTOMER MUST FILE ALL CLAIMS DIRECTLY WITH UPS TO GET RE IMBURSEMENT FOR ANY LOSS OR DAMAGE.

BY PLACING AN ORDER WITH US, YOU ARE ACCEPTING THESE TERMS OF SALE