$25 MINIMUM ORDER

Shipping Information:

CLICK ON SHIPPING BUTTON AT LOWER LEFT COLUMN

IF SHIPPING DOES NOT CALCULATE DURING CHECK OUT, WE WILL ADD IT TO YOUR ORDER WHEN WE CHARGE YOUR CARD. IF YOU NEED TO KNOW THE AMOUNT BEFORE WE PROCESS YOUR ORDER SIMPLY PUT "CONFIRM SHIPPING" IN THE COMMENTS SECTION DURING CHECK OUT. NOTE: THIS WILL DELAY YOUR ORDER SEVERAL DAYS.

IF YOU THINK SHIPPING IS INCORRECT, FOLLOW THE SAME PROCEDURE.

YOU WILL HAVE A CHOICE OF UPS GROUND, 3 DAY EXPRESS OR AIR SHIPPING ON ALL ORDERS.

IF YOU TELL US "MUST ARRIVE BY" OR "NEEDED BY" AND ORDER GROUND SHIPPING, WE WILL CHANGE THE SHIPPING TO AT LEAST 3 DAY EXPRESS AS GROUND SHIPPING ARRIVAL DATES ARE NOT GUARANTEED. THIS WILL AT LEAST DOUBLE THE POSTED ONLINE SHIPPING

Refund, Returns and Cancellation Policies: YOU HAVE 30 DAYS FROM RECEIPT OF ORDER TO RETURN TO US. SHIPPING IS NEVER REFUNDED.

ANY ITEM LISTED IN THE CLOSE OUT SECTION CANNOT BE RETURNED NOR CAN ANY OPENED CANDY DUE TO HEALTH REGULATIONS.

WE DO NOT ISSUE CREDIT FOR BROKEN OR MELTED CANDY AND IT MAY NOT BE RETURNED

ALL RETURNS ARE SUBJECT TO A 15% RESTOCKING FEE ($5 MINIMUM , $50 MAXIMUM) THIS FEE IS WAIVED FOR EXCHANGES.

ALL ITEMS RETURNED MUST BE VIA UPS AND INSURED AS WE DO NOT CREDIT FOR ANY MERCHANDISE DAMAGED UPON OUR RECEIPT. IN THIS CASE, NO CREDIT WILL BE ISSUED AND YOU MUST FILE A CLAIM WITH UPS.



Frequently Asked Questions:

ORDERS CANNOT BE CHANGED OR CANCELED ONCE PLACED.

WE DO NOT SHIP OUTSIDE THE USA

WE DO NOT OFFER CATALOGS

WE DO NOT ACCEPT PHONE ORDERS

MAIL ORDERS

TO ORDER BY MAIL, ENTER YOUR ORDER ONLINE AND CHECK OUT. ENTER YOUR INFO UNTIL THE SHIPPING SHOWS, THEN PRINT IT OUT AND CANCEL THE ORDER. MAIL THE ORDER WITH A MONEY ORDER (WE DO NOT ACCEPT CHECKS) TO:

WINDY HILL 5201 RTE 79 PORT CRANE NY 13833